Short version: we collect what we need to get your order to you and to run your affiliate account if you have one, we don't sell your information to anyone, and you can ask us what we hold on you at any time. The longer version is below.

What We Collect

When you place an order or join as an affiliate, we ask for your name, phone number, delivery address, email if you choose to give it, and whatever payment details are relevant to the method you pick at checkout. If you join our affiliate program, we also keep track of your referral code, your team structure, and your commission and wallet history — that's essentially the whole point of your dashboard.

We also automatically pick up a few technical details when you visit luxaurelia.com, such as your browser type, roughly which city or region you're browsing from, and which pages you spend time on. This is standard website analytics rather than anything unusual, and it mostly helps us understand which products people genuinely care about versus which ones just sit on the page unnoticed.

How We Use It

• To process, pack, and deliver your order
• To manage your affiliate wallet, commission, and reward tracking
• To send order updates and, occasionally, news about new fragrances or offers — you can opt out of the second one any time
• To improve the site itself; if a page isn't working for people, we want to know why

What We Don't Do

We don't sell your phone number or email to third parties, and we don't share your address with anyone beyond the courier company handling your specific delivery. If a payment provider like JazzCash, EasyPaisa, or a bank is involved in your transaction, they see only what's necessary to process that one payment.

Your Data, Your Call

You can reach out to us at any time, over WhatsApp or email, and ask what information we hold on your account, or ask us to delete it entirely. We'll act on deletion requests within a reasonable window, though we may need to retain basic transaction records for as long as Pakistani tax and accounting law requires, even after an account is closed.

Cookies

Like most websites, ours uses cookies to keep your cart working, remember your login, and get a general sense of traffic patterns. Nothing unusual here — you're free to clear them through your browser at any time, though you'll need to log back in afterward.

Questions

Email support@luxaurelia.com or message us on WhatsApp  https://wa.me/923457313249  if any part of this is unclear. We'd genuinely rather explain it properly than have you left wondering.